- FAQS
Water Heater Questions, Answered.
Straight answers about water heater installation, repair and maintenance from a Master Plumber serving St. Johns, Jacksonville and Northeast Florida.
- Frequently asked questions
Straight answers about your water heater.
Do you offer emergency water heater repair?
Yes, 24/7. If your tank is leaking, turn off the cold-water valve on top of the tank and switch off the breaker or gas supply. Then call 904-789-9495.
Should I repair or replace my water heater?
It depends on the unit’s age and the problem. A failed element, thermostat or valve is usually worth repairing. A leaking tank, or a unit near the end of its life, usually means replacement. We’ll tell you honestly which makes sense before any work starts.
How long does a water heater last?
Most tank water heaters last around 8 to 12 years. Regular flushing and anode rod checks can help yours last longer.
How often should I flush my water heater?
Once a year for most tank water heaters, and more often if your water is hard. Flushing removes sediment that makes the heater work harder and wear out sooner.
Do you work on tankless water heaters?
Yes. We descale, repair and install gas and electric tankless water heaters. Most tankless units should be descaled about once a year.
How much does water heater installation cost?
A standard 50-gallon electric water heater installation starts at $1,490. That includes the unit, delivery, labor, install parts and removal of your old tank. Gas, tankless and hard-to-reach installs are quoted after a quick look.
Why do I have no hot water?
For electric heaters, check the breaker first. For gas heaters, check that the pilot light is on. If both are fine, a failed element, thermostat or thermocouple is the usual cause. Call us and we’ll diagnose it.
Why is my water heater making popping or rumbling noises?
That sound usually means sediment has built up at the bottom of the tank. A flush often fixes it. If it’s left too long, it can shorten the heater’s life.
Do you offer any discounts?
Yes. Veterans, seniors and insurance replacement jobs get $50 off a standard installation. Mention it when you call or tick the box on the quote form.
Do you take away the old water heater?
Yes. Removal of your old unit is included with every installation.
Do you service commercial water heaters?
Yes. We set up temporary hot water the same day for restaurants, hotels, care facilities and laundromats, then order the right commercial unit. We also offer annual maintenance plans.
What areas do you serve?
We’re based in Saint Johns and serve Duval, St. Johns and Clay counties, including St. Johns, Fruit Cove, Julington Creek, Mandarin, Jacksonville, Orange Park, Fleming Island, Ponte Vedra and St. Augustine.
Maintenance makes the difference
One customer’s electric water heater, installed in 1955, was still leak-free in 1999. He flushed it every January 1st and July 4th.
Let's Get Your Hot Water Back, Today.
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Service area
Duval, St. Johns & Clay counties, Florida
Contact
904-789-9495
waterheaterpdq@gmail.com
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